Get started with NHS Berkshire Talking Therapies

NHS Berkshire Talking Therapies is not a crisis service. To get urgent help for your mental health:

  • Seek advice from your GP. They are the first point of contact for mental health advice.
  • When you GP surgery is closed, call NHS 111 and select the mental health option.
  • If someone's life is at risk or they can't be kept safe, call 999 or go to A&E.

Free listening and support services:

Helplines are run by trained volunteers who can listen to you, without giving treatment and advice.

​Please answer the first questions as accurately as possible to see if we are the right service for you, before you complete our full referral form. 

You can also make a referral, or get advice about a referral, by calling us on 0300 365 2000 - Option 2 (Monday to Thursday, 8am–6pm, Friday, 8am–5pm). 

​​Who should complete this form?

  • ​​Patients who wish to refer themselves to our service.
  • ​​Healthcare professionals making a referral with consent.
  • We do not accept referrals from family members, friends or unpaid carers.

If you are unsure whether you are the right person to submit the form, please contact us using the details above.

​​What information will you need?

To help us process your referral efficiently, you’ll be asked to provide:

  • Basic personal details (NHS number, name, date of birth, contact information).
  • GP and healthcare information.
  • Relevant medical history.

​​How long will it take?

Please try to complete this form in a quiet, distraction free environment for accuracy.

  • Stage 1: Is this the right service for you? (~5 minutes)
  • Stage 2: Your personal details. (~5 minutes)
  • Stage 3: Referral details. (~5-10 minutes)

​​If you choose to leave this form at any point before completion, you will be required to start the referral again from the beginning.

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